{"id":63,"date":"2019-10-23T23:01:54","date_gmt":"2019-10-23T23:01:54","guid":{"rendered":"https:\/\/myhospiceuniversity.org\/members\/index.php\/videos\/videos\/improving-admissions-and-intake-customer-service-skills\/"},"modified":"2023-10-05T02:59:40","modified_gmt":"2023-10-05T02:59:40","slug":"improving-admissions-and-intake-customer-service-skills","status":"publish","type":"rvs_video","link":"https:\/\/myhospiceuniversity.com\/members\/videos\/webinarvideos\/improving-admissions-and-intake-customer-service-skills\/","title":{"rendered":"Improving Admissions and Intake Customer Service Skills"},"content":{"rendered":"<h1>Improving Admission and Intake Customer Service Skills<\/h1>\n<p>Our admission and intake professionals are often the first contact that care partners and families have with your hospice. Make sure your team has the customer service skills they need to best represent your hospice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improving Admission and Intake Customer Service Skills Our admission and intake professionals are often the first contact that care partners and families have with your hospice. Make sure your team has the customer service skills [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4087,"comment_status":"closed","ping_status":"closed","template":"","wpvsgenres":[3,14,17],"wpvsactors":[],"wpvsdirectors":[],"wpvsvideotags":[],"class_list":["post-63","rvs_video","type-rvs_video","status-publish","has-post-thumbnail","hentry","rvs_video_category-webinarvideos","rvs_video_category-intake","rvs_video_category-special-category"],"wpvs_rest_error":"Invalid token","wpvs_access_options":{"membership_ids":["YearlyMember","special","IntakeAdmissionsWebinarsYearly"],"free_for_users":false,"rental_details":{"rental_price":"12500","rental_type":"hours","rental_expires":"72"}},"video_type":"vimeo","wpvs_type":"video","images":{"thumbnail":"https:\/\/myhospiceuniversity.com\/members\/wp-content\/uploads\/2019\/10\/improving-admissions-intake-640x360-1.jpg","srcset":"https:\/\/myhospiceuniversity.com\/members\/wp-content\/uploads\/2019\/10\/improving-admissions-intake-640x360-1.jpg 640w, https:\/\/myhospiceuniversity.com\/members\/wp-content\/uploads\/2019\/10\/improving-admissions-intake-640x360-1-300x169.jpg 300w","featured":"https:\/\/myhospiceuniversity.com\/members\/wp-content\/uploads\/2019\/10\/gradient_webinar3.jpg"},"vimeo":{"id":"96137255","url":"https:\/\/vimeo.com\/96137255"},"youtube":{"url":""},"video_details":[{"hours":"1","minutes":"2","length":3720,"date_released":""}],"actors":[[]],"directors":[[]],"series":{"is_episode":false},"_links":{"self":[{"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsvideos\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsvideos"}],"about":[{"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/types\/rvs_video"}],"author":[{"embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/comments?post=63"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/media\/4087"}],"wp:attachment":[{"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/media?parent=63"}],"wp:term":[{"taxonomy":"rvs_video_category","embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsgenres?post=63"},{"taxonomy":"rvs_actors","embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsactors?post=63"},{"taxonomy":"rvs_directors","embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsdirectors?post=63"},{"taxonomy":"rvs_video_tags","embeddable":true,"href":"https:\/\/myhospiceuniversity.com\/members\/wp-json\/wp\/v2\/wpvsvideotags?post=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}