by Admin | Mar 22, 2018 | Videos
Learn what hospices nationwide are doing to impact their census and length of stay....
by Admin | Mar 21, 2018 | Videos
Are you dedicated to building professional customer relationships which build trust and result in increased referrals? Learn how to profile customers to determine their wants and needs – watch...
by Admin | Mar 20, 2018 | Videos
Bold statements get the customer’s attention. Watch now to learn how to set call objectives, and most importantly how to develop concise but powerful initial benefit...
by Admin | Mar 19, 2018 | Videos
Remember the airtime rule: 70% the customer; 30% the sales person. Learn how to ask the right kind of questions so the customer is sharing 70% of the...
by Admin | Mar 18, 2018 | Videos
Customer personalities do enter into hospice referral decisions. Learn about four types and how to successfully interact with each type. Watch...
by Admin | Mar 17, 2018 | Videos
Learn how to earn customer loyalty and establish your hospice as the preferred provider. Watch now to learn practical ways to improve your listening...
